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Identity Triggers: Who Tells Your Story?
Several factors can cause us to reject instantaneously the feedback we receive. Sometimes the feedback strikes us as off-base, incorrect, or uniformed, causing a truth trigger. Other times we think...
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Feedback: A Communication Safety Feature
We’ve all experienced communication breakdowns. Sometimes there are technical factors, like bad reception or ambient noise. Sometimes there is a problem with effectiveness; the communicator is doing a...
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